Please note that this is a guide for the most common Error Codes: reasons for non-delivered documents.

Please contact Redfox Mobile's Sales & Support Office, which can be found on the tab "Contact Us" on the homepage, for further assistance if the code on your Success Report does not appear below.

Fax Error Codes

SENT	Fax was successfully sent.
BUSY	Line gave busy signal with all retries. The receiving fax machine was busy.
NOAN	Phone keeps ringing. Nobody answers. If you are sure that the number is correct, please contact the recipient. There may be a problem with their fax machine (e.g. out of paper).
INVD	The number is not a valid number. Please check the number and dial again.
NOLN	Problem with phone line. Please check line.
BARR	Wrong number (number changed, call barred).
OPTO	Number opted out.
NSUP	Service or Function not supported by network or user.
COLL	At the moment we started trying to send a fax a call came in.
ERR	Procedural or unknown error.
FAIL	Document conversion failed. Please resubmit your document.
NOFX	No fax machine detected. Please check the number and try again.
PAGC	No confirmation received after last page transmitted. The fax may have been received by the recipient and the machine failed to confirm.
BADC	Bad connection or fax modem error at receiving end.
HNUP	Call disconnected by the network or remote user (reason unspecified).
LDTE	Latest Delivery timeout expired.
Voice (Text-to-Speech and WAV broadcast) Error Codes
SENT	Message was successfully sent.
BSIN	Line busy or incorrect number.
MGNC	Receipt of message not confirmed.
RJCT	The message has been rejected.
ERR	Procedural or unknown error.
HNUP	Call disconnected by the network or remote user (reason unspecified).
NOLN	Problem with phone line. Please check line.
NOAN	Phone keeps ringing. Nobody answers.
LDTE	Latest Delivery timeout expired.
OPTO	Destination opted out.

SMS Error Codes

SENT	Message was successfully sent to network.
QUED	Message queued for delivery.
FAIL	Message couldn't be delivered, destination unavailable.
RECE	Error in destination number, please check the number.
SVRE	Error in the SMS delivery pathway, delivery failed.
BARR	Destination blocked or forbidden.
OPTO	Destination opted out.
INVN	The number is not a valid number. Please check the number and dial again.
BADS	The sender ID is invalid.
EXPD	The message could not be deliverd in the requested delivery period.